What is missed call text back?
When a call to your business goes unanswered, the caller gets a text from your business within minutes. With Jobline, that text starts a real conversation: it asks what they need, answers the basics and books them into a time you’ve left open.
Do I keep my phone number?
Yes. Customers keep calling the number they already have. Calls you miss forward to a local text line we set up, and we walk you through the change with your phone provider.
What does the text say after a missed call?
Something short, in your business’s name, like: “Hi, it’s Prairie Roofing. Sorry we missed you, the crew’s on a job. What can we help with?” You approve the wording before anything goes live.
Is this an answering service?
No. Nobody answers the phone for you. Instead of a stranger taking a message, your customer gets a text right away and can book a time without waiting for a call back. If you already use an answering service, it works alongside it.
Will customers know it’s automated?
It doesn’t pretend to be you. Messages are short, plain and sent in your business’s name. If someone asks something it can’t answer, it tells them you’ll follow up and texts you the question.
Which calendar does it book into?
Google Calendar or Cal.com. It only offers times you’ve left open, and you choose the hours and the kinds of jobs it can book.
Who does it text?
Only people who contacted you first: a call, a quote form, a comment or a message. Every message says who it’s from, and anyone can reply STOP. No cold texts and no bought lists.
What if I want to answer myself?
Jump into any conversation at any time. Once you reply, it steps back.
Do I have to do anything for the posts and reviews?
Have the crew text in photos from the job, before and after if they can. We write and schedule the posts, send the review request after each job and draft replies for you to approve.
Where do you work?
Winnipeg first, then the rest of Canada, then the US. If you’re somewhere else, sign up anyway and we’ll tell you when it’s your turn.
What does it cost?
Price is shared one on one, before you commit to anything. There’s no public price yet because we’re setting it with our founding clients. No payment details are needed to get early access.